Smokoo is not the first pay-to-bid auction site to hit cyberspace. Others in Europe have been operating for several years and similar sites have begun appearing in the US.
We’ve learned a lot from their experiences and operating procedures and have used that knowledge to create a site that guarantees the satisfaction and security of our bidders throughout their stay and on every visit to Smokoo.com.
As a new concept in South Africa, the pay-to-bid auction has already provoked one or two misconceptions.Below, we have set out to dispel these in a table of “Fictions and Facts”
Fiction: Smokoo offers no guarantee on goods purchased in its auctions.
Fact:Smokoo offers only brand-new, fully guaranteed items in their original packaging for auction. The guarantee obligations lie with the suppliers/manufacturers of the items and not with Smokoo, who merely provides the auction platform.
Fiction:Smokoo makes enormous profits on all of its auction items.
Fact:Like any business, we must make profits to continue operating. It is true that some auctions can generate good profits. For many auctions, the profits may just cover our operating costs and sometimes an auction can actually return a loss. Smokoo is, in fact, a typical business!
Fiction:Some of the bidders are actually employees or even software programmes designed to push up the bidding.
Fact:Firstly, no employee of Smokoo or immediate family member of an employee is permitted to take part in any auction. Furthermore no software robots of any description operate on our site. The outcome of an auction is determined by the bidders alone and subject to independent audit.
Fiction:Auction winners are simply names; they are not real bidders.
Fact:Our winners are definitely real people. All auction transactions conducted via the Smokoo pay-to-bid site are audited by independent, international auditing
If you have any further questions or concernsregarding the operation of the Smokoo pay-to-bid auction site you may click Here to browse our Help page.
If your question remains unanswered we will be more than happy to help. Just drop us an email at support@smokoo.com.
